“Health care is exceedingly complex and the entire industry is undergoing a significant transition of learning how to further improve the processes of care so that patients are consistently receiving safer and higher quality care in all settings. This type of transition takes time, however, so patients and their families must take the important steps of learning how to ensure optimal care for themselves by collaborating with the professionals who are providing their care.

Critical Conditions is well-written and organized with an intuitive layout such that patients and their families will benefit from its use for a single short-term hospital stay – as well as for long-term multiple hospital stays. A great patient and family resource.”
- Peter B. Angood MD, FRCS, FACS, FCCM
Vice-President & Chief Patient Safety Officer
The Joint Commission, Chicago, IL

"Martine has accomplished what scores of nurses have talked about for years. She has collected crucial helpful hints and organized them together in an easy to understand format, for family members who have a loved one in the hospital. When lay people enter this 'foreign country' of hospitals and rehab facilities, the language, practices, strange sounds and equipment are often intimidating. This book is their survival guide. Martine’s mantra, 'to support the best possible medical care for your loved one,' is really what every member of the healthcare team is striving for. Many instances of a breakdown in communication or trust between the healthcare team and the patient or family can be avoided by using this tool. Before I finished reading it, I had made a list of friends who need a copy. This book belongs in the gift shop of every hospital."
- Jackie Koob, RN, BSN, Stanton, CA

"They should pass out this book to all families who have loved ones in hospitals."
- Robert Adair, MD, Santa Monica, CA

"Critical Conditions is a great tool to navigate the hospital system. It provides simple and helpful steps that family members and patients themselves can follow."
- Meredith Singer, RN, MSN, Asheville, NC

"Critical Conditions is a most comprehensive guide book for the individual who has a loved one in the hospital. It provides the do's and don'ts for the family. Ms. Ehrenclou is to be complimented on having written a practical and informative book."
Howard S. Traisman, MD, Emeritus Professor of Pediatrics, Northwestern University, Feinberg School of Medicine and Emeritus Attending Endocrinologist, Children's Memorial Hospital, Chicago, IL

"Critical Conditions provides the 411 on a 911 situation. This book is a practical resource that teaches HOW and WHY to be a champion, an observer, a voice for our hospitalized loved ones; a personal reference that feels like an experienced friend; AND a step-by-step roadmap that guides readers from Admitting, past the confusion of hospitalization, through the fears, along the path of safe and efficient care, and finally to Discharge. Readers will learn how collaborative communication between physicians, nurses, hospital staff, and family members and their loved ones can only enhance the quality, experience, and outcome for our most vulnerable health care recipients.

"Critical Conditions will be equally appropriate for the medical school or college classroom, in a hospital-bound suitcase, at the admitting office or emergency room, on a bed stand, and in the hands of every patient advocate."
- Lucy Hu Bruttomesso, M.D, Los Angeles, CA

 

 

 

 

 

       
 

 

"As an RN who has also had critically ill loved ones in the hospital, I feel that this book is an important and empowering tool. It covers the process from beginning to end and enables the reader to navigate the system, while still being supportive of the healthcare community."
- Leslie Platt, RN, Lakewood, CA

"This book offers invaluable information on the intricacies of hospitalizations. It is written for the public as well as being a refresher for the medical professional, now on the 'other side of the bed.' When someone you love is hospitalized, you will have another full time job. This book will make that job easier."
- Phyllis Setlen, RN, Baltimore, MD

"This is a guide or handbook for persons with loved ones in the hospital. It describes in encyclopedic fashion, how to cope with this foreign medical and technological world. Hospitalization is confusing for the patient and they may be unaware or unable to function for themselves because of their illness or injury. Now enter the advocate, e.g., the spouse, relative, friend, etc., who also may be confused. However, this book provides a valuable step-by-step guide for maneuvering and negotiating the treacherous maze of hospitalization. It is not everything for everyone, but it does have something for everyone who has a loved one in the hospital. Its comprehensive coverage of topics provides valuable instruction and advice presented in easy to understand lay terms."
- Perry A. Henderson, MD, Professor Emeritus, Department of Obstetrics and Gynecology,
University of Wisconsin Medical School, Madison, WI

"I wish I'd had your book when my mom was in the hospital. Maybe it would have helped save her life."
- B. Marcus, family member, Los Angeles, CA

"This book will be a useful tool for understanding and keeping track of vital information throughout the hospitalization. It will prove especially helpful to those navigating this experience for the first time."
- Amy Eden, RN, BSN, LNC, CA

"This book exceeds my expectations. I wish I'd had it for myself and my family years ago. Critical Conditions will be in hand if any of us are hospitalized. This book is number one for our family and friends."
- Mia Vloet, RN, Newport Beach, CA

"You are the best advocate for your loved one. This book will help guide you through the ins and outs of the hospital system. It gives great guidance on how to be an advocate. The most important thing when you are in the hospital is to have someone be your voice."
Sheila Heller, RN, BSN, Arlington, VA

 
         
 

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